Legal Document

Jitaace 1 Terms and Conditions — Know Before You Play

Please read these terms and conditions carefully before using our platform. All details regarding accounts, payments, bonuses, gaming, and your rights are clearly outlined here.

Last Updated: January 2026 Available in Bengali Transparent Policy

Jitaace 1's Core Policy Pillars

Account Security

Keeping every user's account fully secure is a top priority at Jitaace 1. Your information is protected with SSL encryption and 2FA.

Transparent Payment Policy

Instant deposits and withdrawals via bKash, Nagad, and Rocket. No hidden charges — all fees are disclosed upfront.

Fair Bonus Terms

Wagering requirements for every bonus are clearly stated. Jitaace 1 does not offer misleading bonus promotions.

RNG Certified Games

All game outcomes are completely random and impartial. Games are provided by licensed providers with no manipulation.

Responsible Gaming

Deposit limits, self-exclusion, and session reminders are available to all users. We are committed to safe gaming.

24/7 Support

Live chat support in Bengali is available 24/7 for any issue. Average response time is under 5 minutes.

Jitaace 1 Terms of Use

By accessing or registering on Jitaace 1, you automatically agree to all the terms and conditions set out below. Please read this document carefully in full.

01

General Terms & Conditions and Applicability

These terms and conditions serve as a legally binding agreement between the Jitaace 1 platform and its users. This agreement applies to use of Jitaace 1 services via the website, mobile app, or any other channel.

Jitaace 1 is an internationally licensed online gaming platform, specifically optimized for users in Bangladesh. By using the platform, you confirm that:

  • You are at least 18 years of age.
  • You are using this service voluntarily and with full awareness.
  • Accessing online gaming is legally permitted in your country or region.
  • You do not suffer from a gambling or gaming addiction.
Important: Jitaace 1 is strictly for users aged 18 and above. We may request valid ID verification at any time to confirm your age.

Jitaace 1 reserves the right to update these terms and conditions at any time. You will be prompted to accept the new terms the first time you log in after any changes. If you do not agree, please discontinue use of the platform.

02

Account Registration & Verification

Providing accurate and truthful information is mandatory when creating an account on Jitaace 1. Submitting false or incorrect information may result in account termination and forfeiture of your balance.

  • One Person, One Account: Each individual may only register one account. Creating multiple accounts is strictly prohibited.
  • Accuracy of Information: Your name, mobile number, and date of birth must be accurate.
  • Password Security: Never share your password with anyone. You are solely responsible for all activity on your account.
  • KYC Verification: Identity verification via a National ID or passport may be required before processing a withdrawal.
About KYC: Jitaace 1 complies with international Anti-Money Laundering (AML) policies. Identity verification is mandatory for large withdrawal amounts.

If suspicious activity is detected on an account, Jitaace 1 reserves the right to suspend it temporarily or permanently at any time. The user will be notified via email or an in-platform message.

03

Payment, Deposit & Withdrawal Policy

Deposits on Jitaace 1 are easy via bKash, Nagad, and Rocket. All transactions are processed through encrypted channels, keeping your financial information fully secure.

  • Minimum Deposit: BDT 200.
  • Maximum Deposit: BDT 50,000 per day (without account verification).
  • Minimum Withdrawal: BDT 500.
  • Withdrawal Processing Time: Usually 3–10 minutes. In some cases, verification may take up to 24 hours.
  • Same Payment Method: Withdrawals are sent to the same mobile wallet used for the original deposit.
No Hidden Charges: Jitaace 1 does not charge any additional fees on deposits or withdrawals. However, your mobile banking provider may apply standard transfer charges.

If money laundering or fraud is suspected, Jitaace 1 reserves the right to freeze transactions and report the matter to the relevant authorities. Users are required to cooperate in such cases.

If you experience any issue with a deposit or withdrawal, notify our 24/7 support team immediately. Keep your transaction ID handy — it will help us resolve the issue faster.

04

Bonus, Promotion & Free Spins Policy

Jitaace 1 bonus offers are designed specifically for users in Bangladesh. Each bonus carries its own terms and conditions, which you should read carefully before claiming.

  • Welcome Bonus: 100% bonus on your first deposit. Minimum deposit: BDT 500. Wagering requirement: 30x.
  • Reload Bonus: Reload deposit bonuses are available on specific days each week.
  • Cashback Offer: A cashback percentage is applied to your net weekly losses.
  • Free Spins: Free spins are awarded on selected slot games. Wagering requirements apply to any winnings.
  • Referral Bonus: Refer a friend and both of you receive a bonus. Condition: the referred person must make a minimum deposit.
What is a wagering requirement? A specified amount must be wagered before bonus funds can be withdrawn. For example, a BDT 1,000 bonus with a 30x requirement means you must place BDT 30,000 in bets.

Any attempt to abuse bonuses or claim bonuses through multiple accounts will result in all bonuses being forfeited and the account may be blocked. Jitaace 1 reserves the right to modify or cancel any bonus offer at any time.

05

Gaming Policy & Fair Play Terms

All games on Jitaace 1 are sourced from internationally licensed providers. Titles from the world's leading providers — including Pragmatic Play, Evolution Gaming, and Microgaming — are available on the platform.

  • RNG Certification: The results of all slots and table games are tested and certified by an independent third party.
  • Live Casino: There is no room for manipulation in live games with real dealers. All sessions are recorded.
  • Technical Issues: If a technical error occurs mid-game, that round may be cancelled and any wager placed will be refunded.
  • Prohibited Activities: Bots, software hacks, collusion, and any other form of fraudulent activity are strictly prohibited.
  • Responsible Gaming: You can set deposit limits, session timers, or self-exclusion on your own. For more details, visit our Responsible Gaming View page.
Our Commitment to Fair Play: Jitaace 1 believes every player deserves a fair chance. If you notice any unusual outcomes in a game, contact our support team immediately.

Jitaace 1 is not responsible for disconnections or app crashes during gameplay. However, the last recorded game state is saved on the server, and you can resume play once reconnected.

06

Account Suspension, Closure & Appeals

Jitaace 1 reserves the right to temporarily or permanently close any account for the following reasons:

  • Providing a false identity or fraudulent documents.
  • Creating or operating multiple accounts.
  • Attempting to abuse bonuses or exploit promotional schemes.
  • Attempting to interfere with or hack gaming software.
  • Attempting to harass or cause harm to other users.
  • Involvement in money laundering or any illegal activity.

If an account is closed, any legitimate funds remaining in the balance (excluding bonuses) will generally be returned. However, in cases of fraud, the entire balance may be forfeited.

Right to Appeal: Account closure decisions can be appealed by contacting support within 30 days. Submitting the required supporting documents will initiate a review of the decision.

If you want to close your account, contact our support team. Once self-exclusion is activated, access to the platform will be blocked for a set period or permanently. Any new account opened during this time will also be closed.

07

Intellectual Property & Copyright Policy

The Jitaace 1 website, app, logo, graphics, content, and software are fully copyright protected. Copying, distributing, or using them for commercial purposes without permission is strictly prohibited.

  • Screenshots and recordings are permitted for personal use.
  • Please obtain permission before sharing any content on social media.
  • Creating any third-party site using the Jitaace 1 brand name or logo is strictly prohibited.

Game content is the property of the respective game providers. Jitaace 1 acts solely as their authorized distributor.

08

Limitation of Liability & Dispute Resolution

Jitaace 1 strives to provide uninterrupted service at all times. However, the service may be temporarily unavailable due to technical issues, maintenance, or unforeseen events. Jitaace 1 is not liable for any losses arising from such downtime.

  • Jitaace 1 is not liable for any gaming disruptions caused by issues with the user's own device or internet connection.
  • Jitaace 1 is not directly liable for issues caused by third-party payment gateways, but will assist in resolving them.
  • It is the user's responsibility to protect their account from hacking or phishing attacks.

If a dispute arises, please contact our support team first. If it is not resolved within 7 business days, you may escalate your complaint to our licensing authority. International law applies to dispute resolution.

Need Help?

If you have any questions about our Terms & Conditions, our Bengali support team is always here to help.

24/7 Live Chat Average 5-Minute Response

About Terms & Conditions Frequently Asked Questions

Yes. All terms and conditions on Jitaace 1 are written in Bengali so that users in Bangladesh can easily understand them. All information is presented in clear, plain language, avoiding complex legal jargon.

If any significant changes are made to the Terms & Conditions, you will be notified via SMS to your registered mobile number or through an in-app notification. The first time you log in after a change, you will be prompted to accept the updated terms.

Wagering requirements must be met within a set timeframe. If the requirement is not fulfilled within that period, the bonus balance will be automatically removed. Any winnings already transferred to your real balance will remain.

Contact our 24/7 live chat support right away. Have your account number and registered mobile number ready. If your account was blocked by mistake, the issue is typically resolved within 24 hours.

Two members of the same household may use separate accounts on the same device, provided they are registered with different mobile numbers and different ID documents. However, two accounts belonging to the same person are never permitted.
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Open a free account and claim a 100% welcome bonus on your first deposit. Enjoy instant payments via bKash, Nagad, and Rocket.

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